ISO 13485 Certification

Initial certification

13485 certification process

1. Quotation request

• Through a request form. Quotation request form available through contacting.

2. Quotation review

• Performed by Sertio. We ensure that scope of certification and required competencies are available.

3. Contract and purchase order

• quotation detailing the services that will be provided and the associated costs.
• The costs are also summarized

4. Stage 1 audit

 The Stage 1 audit is performed in the scope of an on-site visit at the client unless it is deemed not necessary based on the result of an in- office review of the submitted documentation

• During the audit, the audit team evaluates the readiness of the client's quality management system for a Stage 2 certification audit.
• Outcome of stage 1 audit is one of the following:

1. A Stage 2 certification audit (within 3 months);

2. Stage 2 certification audit with the condition of correcting the actual nonconformities found during the stage 2 audit;

3. Repeat of the Stage 1 audit

5. Stage 2 audit at site(s).

• A detailed audit report that describes the audit results and includes any nonconformities that may have been written will be provided to the client.

6. Resolution of nonconformities

• If nonconformities are found during stage 2 audit(s), the client must propose and implement corrections and corrective actions, where necessary, and submit the completed nonconformity reports with the supporting documents (if requested) prior to the issuing of the certificate.
• Major nonconformities shall be closed prior to issuing a certificate.
• For minor nonconformities, the plan for corrective actions shall be accepted by Sertio prior to certificate issuance.
• Sertio reserves the right to escalate and take necessary actions such as additional time for on-site audit prior to issuing the certification.

7. Certificate issuance

• Final review process takes place by Sertio
• Certification decision maker makes the certification decision
• Certificate is issued.